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| Department: | Federal Civilian |
| Location: |
This is a remote position with heavy travel during the first 3-6 months
Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.
Work on things that matter
Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.
Built for a remote life
Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.
Committed to high expectations and a welcoming culture
Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.
The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.
Primary Responsibilities:
The Senior UX Designer will play a critical role in modernizing how public health information is communicated to the public, helping millions of Americans access reliable, understandable, and actionable health guidance. This designer bridges policy, content, and technology—ensuring that complex scientific information is transformed into intuitive, user-centered digital experiences.
They will create design patterns that support dynamic and evolving public health content, integrate seamlessly with CMS-driven workflows, and uphold accessibility and federal design standards. As AI capabilities become part of the digital ecosystem, this designer will ensure emerging features—like AI-generated explanations, adaptive content, or real-time updates—are trustworthy, transparent, and easy to use.
By partnering with content, policy, engineering, and AI/ML teams, the Senior UX Designer ensures that every interface supports clarity, accuracy, and user trust. Their work will shape the next generation of digital public health tools—making information easier to find, easier to understand, and more responsive to the needs of the country.
Primary expectations of a Senior Designer include:
Strong influential skills to build relationships with team members, government and company stakeholders, and program management
May lead cross functional efforts for delivery team members and team leads
Navigates ambiguous requirements and environments to support delivery
Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
Comprehensive understanding of scope requirements to prioritize design activities
Responsible for working with users to support the development of effective designs
Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
Demonstrates the ability to coach designers; with a focus on providing actionable feedback that helps individuals grow in objective ways
Manages the development of competitive analysis, and reports results to stakeholders
Contributes to the design libraries and provides visual design and brand artifacts
Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
May lead accessibility tasks inclusive of 508 compliance and have knowledge of other emerging accessibility standards
Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
May develop and manage content for highly visible websites or applications, abiding by design guidelines
Participates in grading candidate homework and participating in panel interviews
Basic Qualifications:
Bachelor’s degree and 7+ years of experience
Relevant years of experience may be substituted for education
Public Health Content & Policy Experience - Demonstrated experience designing digital experiences that involve public health content, scientific guidelines, or policy-driven information
Ability to translate complex, regulated, or frequently changing health information into clear, accessible, user-focused designs
Content Management System (CMS) Expertise (Drupal, WordPress, or similar) - Experience designing CMS-powered content architectures, templates, workflows, metadata models, and reusable components
Ability to collaborate with content strategists and engineers to ensure system constraints and publishing workflows align with UX goals
User Experience & Interaction Design Mastery - Ability to produce user flows, wireframes, prototypes, and interaction patterns for large-scale content ecosystems and multi-format digital experiences. FIGMA is a must.
Strong grasp of UX best practices for information-heavy, multi-audience platforms
USWDS + Accessibility (508/WCAG) Expertise - Deep familiarity with U.S. Web Design System components, principles, and compliance expectations
Proven ability to design for diverse accessibility needs and varying levels of health and digital literacy
Research-Driven Design - Experience conducting or partnering on usability testing, content comprehension studies, IA research, and iterative design validation
Ability to integrate insights from public health experts, content specialists, and end users
Preferred Qualifications:
AI-Assisted Content & UI Patterns
Experience designing interfaces for AI-generated content, including indicators of confidence, content validation workflows, and trust-building patterns
Experience with Federal Health Agencies
Background working with CDC, HHS, CMS, or other agencies dealing with scientific or policy-based content
Design Systems Experience
Contributing to or leading government or enterprise-scale design system development.
Information Architecture for Large Content Ecosystems
Experience structuring complex public health or policy libraries, guidance pages, or knowledge bases
To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join
Benefits:
We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.
Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.
In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $115,000 - $130,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.
