This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities:

In this role, you will serve as an emerging subject matter expert, while serving as an individual contributor that exhibits a high level of trust, autonomy and empowerment. With minimal oversight from leadership, you will be responsible for leading and monitoring the ability to meet scope, schedule and delivery requirements and may support adjacent programs within the business unit. A Staff Designer exhibits strong influential skills to represent the design practice in planning sessions, advocating for the best design solution, while communicating tradeoffs. You will serve as the primary lead and proactively communicate with stakeholders; while utilizing strong influential skills to drive improvements in design processes and practices. Primary expectations of a Staff Designer include:

• Plans and facilitates collaboration, building strong relationships across disciplines, stakeholders, customers, business partners and is able to synthesize multiple inputs into a cohesive approach and obtain buy-in
• Strong influential skills to garner consensus among stakeholders, leadership, programs, and practice teams
• Primarily supports a program/portfolio, but may support business unit initiatives in order to drive thought leadership among practice and delivery
• Serves as a mentor to individuals within the assigned business unit or program, providing constructive feedback to support employee development and practice innovations
• Presents to a wide variety of audiences, inclusive of internal and external leadership
• Experienced individual contributor that proactively meets deadlines, but also provides recommendations for process improvements or practice innovations
• Experienced with human centered design processes and deliverables in compliance with standards and regulations
• Knowledgeable of accessibility tasks inclusive of 508 compliance and have knowledge or experience with other emerging accessibility standards
• Applies a range of design methods and approaches to distill undefined, blurry problems into cohesive research questions and directions for multiple delivery teams
• Prioritizes and leads design projects from beginning to end for multiple delivery teams
• Contributes to planning, conducting and synthesizing design principles
• Expertly facilitates interactions towards course correction when goals are misaligned
• Demonstrates the ability to coach and mentor designers, with a focus on providing actionable feedback that helps individuals grow within the design discipline
• Participates in grading candidate homeworks and participating in panel interviews
• Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks

Basic Qualifications:

• 11 years of relevant experience
  • Bachelor's degree can be substituted for 4 years of experience
• Must have experience with both UX design and research
• Prior experience serving as a mentor to junior and senior level team members
• Extensive experience with design principles and relevant technologies, understands roles with which they interact and how their work impacts business goals
• Experience with design software such as Figma, Miro, Adobe or other designer tool

Preferred Qualifications:

• Ability to obtain/maintain Nielsen Norman Group certification(s)
• Prior government contracting experience

To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join

Benefits:

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $130,000 - $145,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.