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Senior Product Manager

Department: Veterans Affairs
Location: Columbia, MD

This is a remote position.

We are continuously sourcing for talent while we await anticipated job openings. Candidates who apply to this role understand we may not have an immediate opening and wish to be considered for future opportunities.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities:

In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Product Manager impacts the long-term goals of the program, while contributing to the development of the program’s product management practice. You may serve as the discipline’s primary lead when working with stakeholders and utilize strong influential skills to drive improvements in product management processes and practices. Primary expectations of a Senior Product Manager include:

  • Strong influential skills to build relationships with internal and external stakeholders
  • Serves as a mentor and coach to other product team members
  • Leads cross functional efforts for delivery team members and team leads; may serve as the primary technical point of contact for stakeholders
  • Primarily focused on program and delivery strategy, but also supports tactical assignments
  • Considered an expert with agile methodologies; ability to lead cross-functionally and deliver based upon requirements
  • Leads a cross-functional team to deliver new products given the mission and goals of the customer
  • Works with a client/product owner to shape the vision and strategy for a product or program and adopt more iterative and outcome-driven ways of working
  • Shapes the vision and narrative for the product by developing artifacts, like a “product brief” and related roadmaps; with the goal of instilling a shared purpose and metrics to define success
  • Works with customers to develop strategies that focus on the highest value outcomes for the program given goals, needs, and constraints
  • Successfully advocates for user needs and lean methods when setting priorities and managing tradeoffs
  • Translates user needs, business goals and requirements into well-defined user stories for design and implementation based on prioritization and outcome-based product roadmaps.
  • Proactively identifies, manages, and communicates risks, dependencies and tradeoffs to clients and stakeholders.
  • Sets success metrics & measures impact of product, features, and iterations post-release to guide next iterations/product decisions.
  • Manages the product delivery and agile ceremonies like backlog grooming, sprint planning, and team retrospectives to support the iterative design and delivery of new products

Basic Qualifications:

  • Bachelor’s degree and 3+ years of experience
    • Relevant years of experience may be substituted for education
  • 1+ years experience directing assignments for cross-functional teams
  • Prior experience managing technology service delivery projects
  • Prior experience with agile project management methodology
  • Experience with project management software tools (Jira, Confluence, MS Project, etc.)

Program Specific Requirements:

  • Prior government contracting experience
  • Project Management Professional (PMP) and/or ITIL certification, Agile certification is strongly preferred (PMI-Agile Certified Practitioner (PMI-ACP), AgilePM Foundation, ICAgile Certified Professional (ICP), Certified Scrum Master, SAFe Agilist, etc

Preferred Qualifications:

  • Ability to obtain/maintain any of the following

    • CSPO, CPM, CSM or other related certifications

To learn more about working at Ad Hoc, please visit: https://adhocteam.us/join/

Benefits:

  • Company-subsidized health, dental, and vision insurance
  • Flexible PTO
  • 401K with employer match
  • Paid parental leave after one year of service
  • Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $120,000 - $140,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

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